Returns & Exchanges
At Commune Singapore, we want you to love your home; if your purchase isn't quite right, we offer a straightforward return and exchange process for eligible furniture and lifestyle accessories within 7 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer service team or visit a Commune showroom with your original order confirmation and proof of purchase to begin the return process.
- 2.Quality Inspection
Our team will review your request and schedule an inspection to ensure the item is in original, unassembled condition with all packaging intact.
- 3.Collection and Logistics
Once approved, we will coordinate a professional collection of the item; please note that a restocking fee and transportation charges may apply for non-defective returns.
- 4.Refund Processing
After the item is received at our warehouse, your refund will be processed via the original payment method or issued as store credit within 14 business days.
